What If This Was All You Had…
What if your company lost all of its systems? What if it went on for days or weeks… or even longer? Remember the Sony cyber-attack? They operated with fax machines and hard-copies for months. There are many others who have dealt with a similar fate since the Sony attack. How would you cope if that was your future? Could you do it successfully? How would you continue to serve your customers and be there for your employees?
On January 16, 2020 at our first in-person meeting of the New Year, BRMA members had a chance to explore this topic with Regina Phelps from EMS Solutions. Regina had the participants imagine and think through if manual procedures were all we had.
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